Human management

QX Global Group acquires management consulting and advisory services firm Chazey Partners


Together QX Global Group and Chazey Partners provide end-to-end business transformation, digital services and intelligent automation, and business process outsourcing (BPO) for Fortune 1000 companies and public sector organizations, including higher education, worldwide.

QX Global Groupa top 100 business process outsourcing company, announced the acquisition of an 80% stake in the Austin, Texas-based company. Chazey Partners, a world-class management consulting and consulting firm specializing in business and digital transformation. The Chazey Partners team brings decades of experience implementing and operating world-class business support and shared services organizations around the world, with expertise in robotic process automation ( RPA) and artificial intelligence (AI). Together, QX and Chazey Partners will work to deliver innovative solutions that span transformative consulting, digital services and business process outsourcing, tailored to meet each client’s specific needs.

“At QX, we have always been focused on transforming our clients’ businesses using our unique 3P approach to people, process and platform, and we are delighted that the addition of Chazey will allow us to help organizations solve their biggest obstacle to growth – digital adoption and business transformation on a large scale, said frank robinsonCEO of QX Global Group. “The addition of Chazey reinforces our vision to provide end-to-end integrated solutions to help our customers take advantage of the latest operating models and emerging technologies. I am also delighted to officially welcome Phil Searle to the QX Global Group Board of Directors as Chief Transformation Officer.

Chazey brings to the QX Global group consulting and management advisory services with a global reach. Founded in 2006, Chazey Partners has demonstrated consistent and significant growth, with global representation in the United States, Canada, Mexico, Brazil, Costa Rica, Colombia, Ireland, Turkey and India. Chazey’s consultants provide implementation guidance, support and expertise, covering strategy definition, business case generation, program management, process optimization, technology enablement, training and change management.

Since the company’s inception, we have significantly expanded and evolved Chazey’s solutions to help many businesses and public sector organizations achieve operational excellence by transforming their business operations,” said Phil Searle, CEO and Founder of Chazey Partners. ”With QX, we have found a common passion for empowering our customers to achieve world-class performance. By joining forces with QX, we will increase our outreach and offshoring capabilities by opening new Centers of Excellence (COE) in India and Latin America. This is an exciting new chapter for Chazey Partners, our employees and our clients.

The partnership of the two trusted brands comes at a time when businesses around the world are adjusting to the post-pandemic world. In this environment, Chazey Partners is at the forefront of delivering the necessary transformational solutions, helping companies optimize their business operations and adopt the latest technologies for sustained growth. The QX-Chazey partnership will enable all customers to achieve a faster return on investment and add more value to their customers and employees.

Barbara Hodge, Global Digital Editor at the Shared Services & Outsourcing Network (SSON), said: “This marks an exciting and timely development in the area of ​​shared services and outsourcing. SSON has worked with Chazey Partners for many years, and I’m thrilled to see such a respected business transformation group moving forward in expanding its services to provide enterprise clients with the more holistic solutions they need. right now.

Adding Chazey Partners’ transformation capabilities to QX Global Groups’ BPO services results in an end-to-end solution that connects consulting, digital and business process outsourcing. This aligns perfectly with the shift to integrated business services, digitization – driven by intelligent automation – and data analytics, which we are seeing in the shared services landscape. This is also consistent with service providers shifting to a “one stop shop” solution for business transformation and digital needs.

I am delighted with this news and look forward to committing to this new partnership.

For QX Global Group: Corbett Keeling, London, and J. Sloan & Co, Dallas, Texas, provided corporate financial and transactional advice for QX Global Group; BDO LLP provided due diligence assistance in all geographies of the entity; legal support was provided by Munsch Hardt Kopf & Harr, PC

For Chazey partners: Sett & Lucas acted as transaction advisor and Jackson Walker LLP provided legal support.


About QX Global Group

QX Global Group is a leading provider of business process management services. With over 17 years of experience in accounting and recruiting process outsourcing, we help our clients unlock business value by improving process efficiency and automating accounting and recruiting functions to enable business transformation. We have offices in the UK, USA, Canada, Australia and India.

About Chazey Partners

Chazey Partners is a practitioner-led, global management consulting firm. We bring real-world, hands-on, hands-on experience, enabling clients to pursue world-class performance, through business transformation, shared services and intelligent automation. We help businesses and public sector organizations achieve operational excellence in the delivery of critical business services, including finance, human resources, IT, procurement, contact centers, marketing and customer management. facilities. For over sixteen years, Chazey Partners has helped clients implement successful service delivery solutions; in the United States and Canada, Latin America, Europe, the Middle East, Africa, Oceania and Asia.