Human management

ISO standard offers breakthrough in travel risk management

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ISO 31030, introduced in April 2021, will help businesses manage business travel risks and will be reviewed and used by courts as a benchmark in case of litigation. As HRDs are increasingly involved in risk and crisis management, it is a useful tool for those who need advice on the processes that protect employees, writes Xavier Carn.
Earlier this year, the new ISO 31030 standard, providing guidance on managing travel risks, was introduced by the International Organization for Standardization. It aims to help organizations around the world manage the risks associated with the displacement of their workforce, an issue that we know is increasingly complex due to the difficult circumstances caused by the Covid pandemic. 19. With this in mind, it is important to be clear about what the new standard is and where it came from. The ISO 31030 standard is not without precedent. In many ways, it follows previous guidelines such as the British Standard Institute’s PAS 3001 Code of Practice, which was introduced in 2016. Drawing on the considerable expertise of professionals from various industries, the ISO standard contains information vital about the processes and tools that organizations should seek to adopt when considering how best to protect employees on the go. Notably, the standard includes four clear areas that organizations should consider:

  • Define the context of risk management related to international travel – help an organization to define its risk criteria
  • Build a travel risk management process – provide advice to help organizations identify, analyze, assess and manage the risk affecting travelers
  • Course and operational management – which includes practical steps e