When applying for a leadership position, your employer looks for specific skills that prove you are a good leader. They want to see if you can handle forgetting your subordinates and key business activities.
Different types of managers require different types of skills to accomplish their tasks. In this article, we explore the top six management skills to put on your CV, along with some examples of how to write them.
1. People management skills
It is not surprising that manage humans is considerably difficult. You need to consider their personal interests, comfort, behavior, fatigue, stress, and fallibility. All this while keeping them happy and focused throughout the process.
A big part of what managing people is about showing people why it is important to do a certain thing. In other words, how does this thing contribute to the organizational goal? And how does that goal align with the personal interests of your subordinates?
People management skills include:
- Motivation and morale
- Conflict resolution
- Stress management
- Coaching and advice
Examples of personnel management skills:
- Led a team of 17 executives monitoring activities directly affecting the company’s KPIs (key performance indicator).
- Introduced a new rewards program to increase company-wide productivity by 23%.
- Increased employee retention from 76% to 91% by adopting new HRIS tools.
2. Project management skills
As a manager, your job is to make sure others do their jobs well and on time. In other words, it’s a balance between quality and quantity. Focus too much on the first one and you underperform; focus too much on these and you end up with dissatisfied customers.
To be a good project manager, you need to know how to delegate work, create schedules, allocate resources, automate routine tasks, spot errors, reduce waste, and prioritize tasks based on their urgency and importance. .
Project management skills include:
- Quality control
- Allocation of resources
Examples of project management skills:
- Reduce replenishment waste from 28% to 15% by improving supply chain efficiency.
- By outsourcing marketing needs to an external service provider, you save over 1,200 hours per month.
- Organized project roadmap, delegated tasks and adherence to strict budgets.
3. Money management skills
Managing a company’s money is a huge responsibility and a matter of the utmost importance. Not doing it right can have serious repercussions and setbacks for business goals.
A manager with money management skills is someone who can understand key financial and economic concepts. These include ROI, IRR, ROCE, inflation, time value of money, opportunity cost, gross margin, and many more.
Money management skills include:
- Bookkeeping account
- Financial forecast
- Financial report
Examples of money management skills:
- Maintain major corporate financial reports and comply with all codes.
- Simplified payroll system to reduce late payment of wages.
- Helped design strategies to reduce corporate debt from $ 120M to $ 50M.
4. Client management skills
Being a manager isn’t just telling your subordinates what to do, it’s also being a representative of your company. The way you deal with customers plays an important role in the professional relationships your business establishes and maintains over the years.
It means understanding customer issues, proposing appropriate solutions, offering support and removing doubts. A good customer success manager is reliable, responsible, responsive and empathetic.
Client management skills include:
- Logical reasoning
- Quick thinking
Examples of client management skills:
- Manage the entire project lifecycle for multiple clients to ensure success.
- Increased customer retention rate by 35% by creating new follow-up processes.
- Source of new sources of income by networking with industry leaders.
5. Risk management skills
Perhaps one of the most underestimated management skills is risk management. In a business, the way you manage risk translates directly into the overall performance and financial health of your business.
To manage risk wisely, you first need to quantify how much you are comfortable losing – that is, your tolerance for risk. In other words, the amount of risk you are willing to take in exchange for a given amount of expected return.
For example, entering a new market without proper research and knowledge of the risks involved can put you at serious risk and damage your brand’s reputation and profitability.
Risk management skills include:
- Identification of risks
- Risk analysis
- Risk planning
- Risk mitigation
Examples of risk management skills:
- Cost-benefit analysis of new product launches in order to minimize risks.
- Revision of corporate risk policies to balance risk tolerance with asset liquidity.
- Analysis of potential threat areas via SWOT parameters.
6. Crisis management skills
There may be times when your business is going through a crisis. Perhaps a natural disaster, an adverse change in government policies, theft, cyber attacks, violence, or a global pandemic like COVID-19. In such a case, all of your efforts should be focused on two main things.
First, the safety and security of your staff. And second, the survival of your business. It’s easy to panic in these situations, but it only makes the problem worse. To approach a crisis wisely, it is ideal to have a crisis management plan practice beforehand.
Crisis management skills include:
- Problem solving
- Advance planning
- Decision making
Examples of crisis management skills:
- Introduction of new work codes to ensure staff safety and limit mishandling of equipment.
- Saved $ 2 million by implementing cost-cutting measures to resolve long-standing issues.
- Helped design strategies to regain market share after a substantial business loss.
Show your management skills with grace
In many ways, a manager is someone their subordinates value for direction, guidance, and motivation. The management skills mentioned above are closely related and work together to display the traits of a strong leader.
By putting these skills on your resume, you demonstrate awareness, commitment, discipline, and a growth mindset. Use the examples to personalize your CV to best reflect your experience and land the job of your dreams.
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