Human management

Experts Speak on Information Technology Strategy and Management, CIOSEA News, ETCIO SEA

As the world goes digital, multiple IT management strategies and practices have evolved, which require reconstruction and a fresh perspective to capture a forward-looking vision for the IT landscape. Therefore, to understand the role of different areas of information technology and how to optimize practices for managing them, we spoke to various technology leaders in cybersecurity, DevOps, threat management, privacy and data management, IT management, enterprise metaverse, digital resilience. , and automation and AI-powered customer experience.

Here’s what they shared.

DevSecOps: DevSecOps practices will continue to mature as they gain a better understanding of efficiency and improved security

DevSecOps brings a special meaning to collaboration due to the change in roles and responsibilities introduced by new security efforts. Collaboration is a fundamental principle of DevOps, but it is even more critical when it comes to integrating a third element, security. Leaders who encourage collaboration and provide visibility into a united workflow among team members across functions will enable them to work together toward a common goal of managing security risks in their software.

Threat management: insider threat methods and motivations haven’t changed much during the big shakeup

Overall, insider threat methods and motivations haven’t changed much during the big shakeup. What has changed, however, is how much more complicated it is for organizations to know where data is located, where it is accessed, and by whom, and to prioritize the right kinds of security controls to protect critical information from an ever-expanding and changing environment. attack surface.

Cybersecurity: The future of cyber defense strategies is one of human augmentation, not displacement

Business email compromise remains a threat to all organizations in the region. Over the past year, 84% of businesses in Singapore have received an increased number of email threats, the highest in the world.

Cybersecurity: APAC market is maturing in the face of cybersecurity problem

The increase in cyber activity has upended the way organizations approach their cybersecurity strategies almost every day. The evolving nature of attacks such as Ransomware-as-a-Service (RaaS) requires its own protection strategies. Organizations, especially in the APAC region, need to stay aware of how their global counterparts are combating cyberattacks and deploying protective systems, in order to stay vigilant and stay ahead of the game.

Data Privacy: Apply the “Privacy by Design” principle when analyzing and assessing data protection readiness

Addressing and managing data protection and privacy risks becomes more difficult as the complexity of our data and its supporting processes increases. Organizations should start creating initiatives as soon as possible and expand them as the data grows.

Big Data: To summarize, keep the data problem simple and have a clear understanding of it

Collect data with precision, normalize it consistently, and use smart algorithms to mine and deliver good insights. These are the three most important and efficient functions, and Asia-Pacific is the best ground for this because the volume of data is huge. If there is innovation in data, APAC would be leading this new wave of transformation.

Data management: effective data management requires making data an asset rather than a problem

Interoperability between cloud and data center will be crucial for the future, as data growth is going to be immense. Therefore, the interoperability between these two worlds to be considered a user will be crucial for the success of companies that use huge amounts of data.

IT management: IT budgets have increased as part of the “night rush to remote work”, which complicates IT management

Hybrid work environments have placed a huge burden on IT to manage a more complex environment, and the threat landscape is much harder to navigate from a security perspective. Collaboration is different now. Additionally, as organizations have spent heavily on IT tools during the pandemic, they need to be tracked and managed to ensure that organizations can optimize their IT spend.

Metaverse for Business: Ultimately, There Won’t Be a Single Metaverse

Ultimately, there won’t be just one metaverse, there will be many. And there will be a lot of decisions that organizations have to make to work and how they actually control someone. What if someone steals your identity? Businesses need to address this.

Digital resilience: digital resilience serves as a springboard for digital innovation

Digital resilience serves as a solid foundation or “launch pad” for digital innovation. Maintaining a real-time, high-definition view of the state of core digital infrastructure, including from a compliance perspective, allows an organization to innovate with confidence – a “risk dividend” which can be reinvested in the business. In an uncertain world, digital resilience is a strategic imperative that can sustain competitive advantage.

AI-Driven CX: Conversational Engagement Is Arguably the Most Transformative Change in Customer Experience

Automation is truly a transformational capability for brands that truly want to engage with their consumers, build a relationship of trust that can translate to revenue, transactions, customer loyalty and delight, and the good things you don’t. brands care.

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